Terms and Conditions

For all participant

Cancellation Policy in Case of Fortuitous Event

No partial or full refund will be granted to one or more participants in case of fortuitous event unless it prevents the holding of the entire Bienvenue Québec event. A fortuitous event includes, without limitation, any act of God, strike, partial or complete cessation of work, lockout, fire, riot, intervention by civil or military authorities, acquiescence regulations or orders of any governmental authority, act of war (declared or undeclared), acts of terrorism, earthquake and natural disasters.

Cancellation Policy in Case of Death or Serious Illness

In case of death or serious illness of the participant or a member of the immediate family (father, mother, spouse, and child), a 20% refund of the amount paid will be made on receipt of written proof. A death/medical certificate will be considered proof beyond a reasonable doubt. No other document will be accepted.

Registration transfer

No registration transfer will be accepted.

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For buyers

Buyer with appointment schedule

Criteria for selecting participants and restrictions

See "Rules and Policies".

General Cancellation Policy

If you have to cancel your registration to Bienvenue Québec, you must send a cancellation notice to nfournier@federationautobus.com

Participation Policy

  • The delegate registered to an “Appointments schedule“ will have a virtual room and must honor its schedule appointments he has built.

  • It is the delegate's responsibility to ensure the quality of his Internet connection and all the conditions required in his environment in order to honor his virtual meetings. In any case, the Bus Carriers Federation cannot be held responsible for the bad Internet connection of the buyer.

  • Delegates agree to follow their appointment schedule. In the event of an appointment cancellation, delegates must notify the concerned seller of the appointment cancellation via the web platform.

Buyers who fail to comply with this participation policy are liable to receive a “Non-Compliance Warning Notice.” An accumulation of such warning notices will be perceived by the Bus Carriers Federation as a lack of interest on the part of these buyers, such that any future participation in Bienvenue Québec may be turned down.

The deadline for completing buyer profiles for the appointment's selection is October 1st, 2020.

BUYER- registered to videoconferences

Criteria for selecting participants and restrictions

See "Rules and Policies".

General Cancellation Policy

If you have to cancel your registration to Bienvenue Québec, you must send a cancellation notice to request a refund to nfournier@federationautobus.com. If a written notice of cancellation is received at the Bus Carriers Federation’s offices no later than October 1st, 2020, 25% of the cost of this contract will be refunded. No amount will be refunded for cancellation notices received after October 1st, 2020. 

PAYMENT TERMS

The Bus Carriers Federation must receive payment of Bienvenue Québec registration fees no later than October 1st, 2020. In the event that your registration fees have not been paid as of that date, the Federation will cancel in full your registration to this event without further notice.

> Any registration received after October 1st, 2020 must be accompanied by payment in full.

Participation Policy

It is the delegate's responsibility to ensure the quality of his Internet connection and all the conditions required in his environment in order to follow the videoconferences. In any case, the Bus Carriers Federation cannot be held responsible for the bad Internet connection of the buyer.

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For sellers

Limited number of registrations

Type of registration
Number
Seller with appointments schedule
280
Seller registered to videoconference
illimited
  • Once these numbers are reached (even if prior to the registration deadline), a waiting list for each package will be drawn up.
  • Priority is based on the order registrations are received.

Criteria for selecting participants and restrictions

See "Rules and Policies".

PAYMENT TERMS

The Bus Carriers Federation must receive payment of Bienvenue Québec registration fees no later than October 1st, 2020. In the event that your registration fees have not been paid as of that date, the Federation will cancel in full your registration to this event without further notice.

>> Any registration received after October 1st, 2020 must be accompanied by payment in full.

General Cancellation Policy

If a written notice of cancellation is received at the Bus Carriers Federation’s offices no later than September 15, 2020, 50% of the cost of this contract will be refunded. If a written notice of cancellation is received between September 16, 2020 and October 1st, 2020 inclusively, 25% of the cost of this contract will be refunded. No amount will be refunded for cancellation notices received after October 1st, 2020.

Participation Policy

It is the delegate's responsibility to ensure the quality of his Internet connection and all the conditions required in his environment in order to honor his virtual meetings. In any case, the Bus Carriers Federation cannot be held responsible for the bad Internet connection of the seller.

Registration Type Change Policy

A written notice received at the Bus Carriers Federation’s office for changing the type of package will be considered as a cancellation (in accordance with the above cancellation policy). The Bus Carriers Federation will make the registration type change. This change will be treated as a new registration. A new seller number will be assigned to the company based on the date of receipt of the notice of change.

For sellers who are registered for appointments schedule :

The deadline for completing seller profiles for the appointment's selection is: October 1st, 2020.

Specific to seller with appointments schedule :
Three criteria concerning the number of registrations

  • The ratio must be 2.1 sellers per buyer.

  • The breakdown of the sellers’ place of origin must be 75% from Québec and 25% from outside Québec. The tourism associate membership is mandatory.

  • There is a maximum of registered companies per category to be respected in order to have diversity.

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